property management

Choose us to manage your hard-earned investment and we'll take the worry out of owning an investment property giving you complete peace of mind. We offer a calibre of personal service and attention to detail unlike any other agency, both to you and your property. We endeavour to pioneer change within the industry – we are available 7 days a week for our clients and our open for inspection times are 25% longer than our major competitors. We really do treat your home like it's our home…and that's the difference when choosing home estate agents.

Both owners and tenants deserve to deal directly with someone who's ultimately responsible for their property – someone who's contactable. At home estate agents you'll be provided with your own Property Manager who'll know your Tenant personally and be your one point of contact to contact for all your needs. Our team are all professionally trained, exceptionally personable and experienced in liaising between tenants and clients, always seeking a solution to satisfy both parties. They're supported by the latest real estate technology to make things simple and efficient and keep your accounts faultless.

At home estate agents we know managing property is about so much more than just collecting your rent on time. We make sure you receive maximum return on your investment. We have an incomparable understanding of the local rental market so we know the achievable rent for your property in the current climate. Through regular reviews, we'll ensure your property's true worth is being met. We'll offer advice on how to best present your home to realise its full potential. We can advise on repairs and renovations, both large and small. We can also help you extend your investment portfolio if you wish to do so.

We know how important it is that you're comfortable with the people who are calling your investment home. At home estate agents we have a comprehensive five stage screening process to help maintain the highest calibre of Tenant, with all prospects personally approved by you. We make it a priority to form open and honest relationships with our tenants – we look after them and in turn, they look after your investment.

At home estate agents we manage every detail of your investment so that you never have to worry about a thing. Our service includes conducting comprehensive ingoing and outgoing inspections, drawing up Residential Tenancy Agreements, providing detailed Condition Reports with colour photographs, strict arrears policy ensuring regular payments and secure management, organising payment of all sundry expenses such as council, water rates, strata fees, repairs and maintenance. We'll undertake regular inspections and market appraisals, lodge rental bonds and liaise with the Consumer Trades & Tenancy Tribunal if necessary to resolve any disputes.

Our highly effective, cost-efficient marketing has been developed over time to ensure minimal vacancies. Our properties appear on our site at homeestateagents.com.au together with Australia's top real estate portals including domain.com.au and realestate.com.au. We also use database marketing, letterbox drops, window displays and 'for lease' signs to great effect. We work closely with relocation agents to reach prospective tenants moving from overseas. We never stop thinking of innovative ways to showcase your property and our home estate agents-branded CRV is just one such initiative – you've probably seen it cruising the streets or parked outside our properties, attracting plenty of attention.

We have a team of trusted and licensed tradespeople who handle any repairs and maintenance, competently, reliably and cost effectively so you have total peace of mind. We'll liaise directly with these tradespeople and coordinate all work, ensuring minimal disruption to your tenants so everyone's happy. We also have great relationships with landscape gardeners, architects and the like, so if there's something more significant you'd like undertaken at your property, we'd be only too glad to recommend someone for the job.

We complete periodic inspections twice a year to ensure tenants are properly caring for your property and maintaining it to a certain standard. You'll never have to worry about your property. Most importantly, these inspections will allow home estate agents to determine the current market value of your property to ensure you're getting the maximum rent possible. If a rental increase is advised, home estate agents will handle all of the necessary paperwork and communicate with tenants.